What does a Mystery Shopper do?
Mystery Shoppers visit a specific client store, acting like a regular customer but at the same time observing and evaluating a variety of different things such as the store presentation, customer service levels and product knowledge of the staff. Sometimes mystery shoppers are required to make a purchase (which they’ll get reimbursed for) and sometimes to just make an enquiry.
Mystery Shoppers need to follow the specific project guidelines for each assignment and complete the task as instructed.
Do I need specific skills?
We’re always interested in recruiting new people who:
have attention to detail and a good memory
can follow instructions
have excellent written skills
are reliable and able to meet deadlines.
You will also need transport, access to a computer, the internet and a printer (at times).
Take a look at the clip (right) to find out more about what's involved in becoming a Mystery Shopper.
What’s required to sign up?
When you sign up you’ll be asked to complete your profile details and some questions to ensure we can match you up with the right jobs. Then read and complete a training test (it's easy) and BAM you're ready to get out there and start earning.
I'm all signed up. Now what?
Once you've completed your online registration, take a moment to look at the Online Noticeboard which has heaps of info on jobs plus FAQs to help you get started.