You won't win the loyalty of customers, without first winning the loyalty of your frontline team!
Employees who are acknowledged for the great work they do are generally more satisfied. Satisfied employees are more likely to satisfy customers. Staff who want to be at work do a better job, and your customers feel the vibe.
The Realise Group has a history of success in helping companies effectively develop and nurture an ongoing culture of employee recognition through the implementation of programs that are closely aligned to mystery shopping or voice of the customer results.
These programs help you to launch your program effectively and communicate results across the organisation. They can help to:
- reduce staff turnover
- promote best practice across the organisation
- improve customer service
- increase productivity
- help frontline staff feel visible and appreciated
- motivate employees to change work habits and key behaviours.
For more information on these communication programs please contact us on +61 3 9687 2360 or download a brochure.