Our clients come to us because we’re the best. They stay because they love us. Many have been with The Realise Group since day one. We love our clients and we’d love to count you as one of them.
Here are just a few of the brands we have worked with...
Our Clients Say...
"We have worked with The Realise Group very closely since 2015. During this time it has been a pleasure to deal with the team on a regular basis, where nothing is too much trouble and all report deadlines have been met in a timely manner. The insights we receive from our monthly reporting are not only crucial to our business model but also help shape the way we do business. Our highly valued Customer Experience Program helps us to ensure policies and procedures are being followed, but more importantly it allows our network of staff to be recognised and rewarded for high achievement. We trust The Realise Group’s expertise and wealth of experience in developing customer experience programs and we appreciate their flexible and open approach to creating and maintaining a program that drives our staff to improve the customer service levels in our venues."
Justin Voss, Customer and Marketing Manager - Network Gaming
"The mystery shopping program has been very well received in our organisation and has been a central part of an overall performance improvement program at Red Rooster. I would not hesitate to recommend The Realise Group as a mystery shopping supplier."
"The Realise Group are responsive and always available. They are quick and helpful with queries, creating new reports, and helping us to ensure all data is correct. They understand our business and are great at anticipating our needs."
"We have been very happy with the level of service provided to us, the responsiveness of the Group to our requests and the manner in which they conduct business. The quality of the staff conducting the surveys and the reports themselves has seen this program grow to be an important and valuable part of our annual Centre program."
Chadstone Shopping Centre
"The Realise Group provide flexible and comprehensive reporting and quick turnaround of results. Furthermore, they are reliable and easy to deal with and have a “make it happen” service approach that allows us to react quickly to changing needs."
"Everything is managed professionally and efficiently, and no request is too much trouble. They have also used their expertise to recommend changes to the programs which have been very well received by the network."